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R3 Stone Top's Privacy, and Terms & Conditions Policies
Privacy Policy for R3 Stone Tops
Effective Date: 22/10/2024
At R3 Stone Tops LLC, your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.rrrstonetops.com or use our services.
1. Information We Collect
We may collect the following types of information:Personal Information: This includes your name, email, phone number, address, and other identifiable data that you provide to us during requests for estimates, inquiries, or any communication through our website.
Technical Data: This includes IP address, browser type, operating system, and browsing patterns through cookies and similar technologies.
2. How We Use Your Information
We use the information collected to:Provide and improve our services.
Respond to inquiries or requests for estimates.
Process payments and manage customer accounts.
Conduct marketing communications, if you opt in.
Comply with legal obligations.
We will not sell, rent, or share your personal information with third parties, except:With your explicit consent.
To trusted service providers (e.g., payment processors, delivery services) who assist in business operations.
As required by law or to protect our rights.
3. Data Security
We employ industry-standard measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
5. Your Rights
You have the right to: Access, correct, or delete your personal information.
Opt-out of marketing communications.
Restrict or object to the processing of your data.
Request the transfer of your personal data.
6. Third-Party Links
Our website may contain links to third-party websites, which are not governed by this policy. We encourage you to review the privacy policies of those websites.
7. Cookies
We use cookies to improve your user experience by tracking website performance and user preferences. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated via email if applicable.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Phone: 1-720-243-9961
Email: RRRStoneTops@gmail.com
Address: 975 E 58th Ave Unit G, Denver, CO 80216
Terms and Conditions for R3 Stone Tops
Effective Date: 22/10/2024
These Terms and Conditions govern your use of the website and services provided by R3 Stone Tops LLC. By accessing our site www.rrrstonetops.com or using our services, you agree to these terms.
1. Services Overview
R3 Stone Tops LLC specializes in the fabrication, supply, and installation of stone countertops and other stone materials. All projects are subject to availability of materials and acceptance of a formal quote.
2. Estimates and Orders
Free Estimates: We provide free estimates upon request. Estimates are based on initial measurements and can change if additional work is required or if material costs fluctuate.
Project Approval: A project is confirmed once the client approves the final estimate and makes the initial deposit, as outlined in the payment terms.
Material Selection: All materials are subject to availability. In case of unavailability, we will offer comparable alternatives.
3. Payment Terms
Deposit: A deposit of 50% is required to confirm an order. The remaining balance is due upon completion of the project.
Payment Methods: We accept major credit cards, bank transfers, and checks.
Late Payments: Any outstanding balance unpaid within 15 days of project completion will incur a late fee of 1.5% per month.
4. Installation and Warranty
Installation: Installation dates are scheduled based on material availability and client approval. Any changes in scope during installation may result in additional costs.
Warranty: We offer a 12-month warranty on workmanship. The warranty covers installation defects but does not cover damage caused by misuse, accidents, or natural wear and tear.
5. Cancellations and Refunds
Cancellations: Orders can be canceled within 7 days of approval, provided that work has not commenced. After this period, any cancellation may result in forfeiture of the deposit.
Refunds: Refunds are processed on a case-by-case basis, primarily in instances where R3 Stone Tops cannot complete the project due to unforeseen circumstances.
6. Liability
R3 Stone Tops is not liable for:Any damages beyond the value of the project.
Delays caused by third-party vendors, material suppliers, or natural causes.
Pre-existing conditions in the installation area that could affect the installation process (e.g., uneven floors, structural issues).
7. Intellectual Property
All content on this website, including images, text, and logos, is the intellectual property of R3 Stone Tops LLC. You may not copy, reproduce, or distribute any content without our express written consent.
8. Changes to Services and Terms
We reserve the right to modify these terms or discontinue any services at our discretion. Notice of significant changes will be provided on our website or by email to affected clients.
9. Dispute Resolution
Any disputes arising from the use of our services or these terms will be governed by the laws of the State of Colorado. Both parties agree to attempt mediation before pursuing formal legal action.10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Phone: 1-720-243-9961
Email: RRRStoneTops@gmail.com
Address: 975 E 58th Ave Unit G, Denver, CO 80216
By using R3 Stone Tops’ website and services, you acknowledge that you have read and understood these Terms and Conditions, and you agree to be bound by them.
